Reference

licwin Terms and Conditions for India

These terms form the binding agreement between you and licwin when you open an account and access our lobby, available where local law in India permits.

Governed by applicable lawAccount eligibility rules applyUPI, Paytm, PhonePe transactions coveredDisputes handled through formal processUpdated terms notified via email
licwin licwin Terms and Conditions for India
REACH OUR TERMS TEAM

Contact licwin About These Conditions

If any section of these terms raises a question or you need clarification on how a specific clause applies to your account, our support team is available to help.

Live Chat Start a live chat session directly from your account dashboard. Our agents respond within minutes during operating hours and can clarify any clause or account-specific condition in plain language.
Email Support Write to us at our support address for detailed terms queries. We aim to respond within 24 hours on working days, with a written record of our response kept on your account file.
Terms Inquiry Form Use the dedicated form on licwin.net to submit a formal terms-related request. This channel is best for disputes or requests for written confirmation of how a specific condition applies to your situation.
HOW WE UPHOLD THESE TERMS

Data Handling, Security and Account Conduct

licwin applies a set of internal controls that back up the commitments made in these terms.

Account Data Retention

We retain your account data for the period required by applicable financial and regulatory obligations. You may request a summary of what we hold by submitting a formal data request through our terms inquiry form at licwin.net.

Cookie Policy Under These Terms

Cookies used on licwin.net are limited to session management, fraud prevention and performance analytics. You can manage cookie preferences from your browser settings; disabling certain cookies may affect lobby functionality and account login.

Account Security Obligations

You are responsible for keeping your login credentials confidential. licwin uses encrypted sessions for all account pages, but any access that occurs using your credentials is treated as authorised unless you notify us immediately of suspected unauthorised use.

Requesting Changes to Your Account

To update personal details, payment methods linked to UPI or Paytm, or communication preferences, submit a verified request through live chat or email. Changes to payment methods require identity re-verification before they take effect.

Who to Contact for Formal Disputes

Formal disputes regarding these terms must be submitted in writing via the terms inquiry form. We acknowledge all dispute submissions within 48 hours and aim to resolve standard cases within 14 working days of receiving complete documentation.

Breach and Account Suspension

Any breach of these terms — including misuse of payment rails such as PhonePe or UPI, account sharing, or fraud — may result in immediate suspension. We will notify you of the reason and the process to appeal within 5 working days.

Your Questions About These Terms, Answered

The questions below address the points account holders in India raise most often about these terms and conditions. If your question is not covered here, use the live chat or terms inquiry form to get a specific answer tied to your account.

Yes. Every deposit or withdrawal you make using UPI, Paytm or PhonePe is covered by these terms. Payment-specific conditions — including processing times and verification steps — are detailed in the payments clause of this agreement.

Access to licwin depends on local law and is available only where your jurisdiction permits it. If your state or territory restricts such platforms, you are not eligible to hold an account, and any existing account may be suspended pending review.

We notify you by email before any material change to these terms takes effect. The updated version is also published on licwin.net with the effective date clearly marked. Continuing to use your account after that date means you accept the revised terms.

Yes. Submit a data request through the terms inquiry form on licwin.net. We will compile and share a summary of the data we hold within the timeframe required by applicable data protection obligations in India.

Breaches include providing false registration details, sharing account access with another person, attempting to manipulate game outcomes, or misusing payment methods like PhonePe or UPI in ways that violate transaction conditions set out in these terms.

Submit your dispute in writing via the terms inquiry form. Include your account details, the specific clause in question, and supporting evidence. We acknowledge submissions within 48 hours and target resolution within 14 working days for standard cases.

The core terms are the same across India, but eligibility and certain access conditions depend on local law in your specific state. Where state law places restrictions on platform access, those restrictions take precedence over our general terms.